Primary IR Contact
In any case, best of luck — let us know how it goes! Most wished for Previous page. This post truly made my day. How do I get the monthly database updates? Where in Canada can I join. Jim; Thanks for your very quick response.
Purchase the Canadian Database
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These are some of the more recognizable customers of Zip-Codes. These are actual emails from some of our customers: Hi, Thanks, that answers my question. Also, thanks for the very quick reply Wow Jennifer, that is truly fantastic customer service. I've been able to log in so everything seems to be working. Jim; Thanks for your very quick response. After living in Piedmont for over 41 years, I've never heard of no post office in Piedmont, so not sure how it got a PO Box zip , or any others you list other than or I've always used usps.
Guess that's the difference. Thank you so much. I appreciate your prompt help with this matter. I have been a customer of yours at almost every company I work at, and I am always pleased with your products and service. Hi Jim, I really appreciate you guys adding that feature. We already added it to our site and selected the best number of pages for us. Thank you for the great customer service. Just a note to say you product and your support has been exceptional.
John E xxxxxxx, Ph. Thank you very much for the response. We have successfully implemented the radius distance using the suggested method of the SQL function. Thank you for your professionalism, expediency and impeccable customer service. I will spend some time experimenting with DC over the next few days. I hope to have a nice set of DC maps soon. Your level of customer support is excellent. Thank you so much for the sample information.
Hi Jim, Thanks for the prompt and informative reply. I will note that in my records for future reporting. I just purchased the ZIP codes database today still waiting on my company's accounts payable to mail in the check and look forward to working with the full data set.
Thank you very much for your quick response. We look forward to working with your data and are gratified to see that your customer service is at such a high level. This was super fast and extremely kind of you to refer me to a place that might help. I'm very impressed with the level of service. Can you tell me what products you offer and how that may help me as a rental agency? Thanks Jennifer - I really appreciate all your help and guidance. You are an outstanding asset for your organization and their customers!
I tried that after I sent the message - and I got it thanks! Great product and will be ordering more for North and Central Texas. Thanks for several years of service.
Jayme Robert Biale Vineyards www. I don't think I saw this last time I grabbed the data. Really makes things a lot easier. John xxxxxxx Director of Technology www. Thank you so much for that info, I've been dealing with this issue for years. You must get this question all the time. You guys are fantastic. Jim, I am very impressed with your prompt and helpful response. I am making a note of this to write about at FrictionFactor.
For my first question, our app is allowing users to search up to a maximum of an X miles radius maybe 50 miles around a zip code. I believe that your database allows us to determine the center zip code for a selected metro area. So we will determine all the zip codes within a metro area and then calculate the maximum distance from the center zip code to the outermost zip code and make that our search radius.
However, if any metro areas are larger than our maximum radius it will complicate things. So I am interested to know, if you can tell me, how large the largest metro area is. This is just simply outstanding service! Please forward this to your boss. Thank you very much. So, I called your office - Jennifer answered the call. AHA; so by including the Primary Record field in my query and also including the letter "P' in the Criteria field my problem was solved.
I suggested that she, if interested, might with your assistance learn more about MSAccess - and then get an even better job with you of course. Once again; 'Little Nell' i. Give this lady a raise or at least 20 bucks in cash for her to enjoy a nice lunch and love her job even more.
As my subscription is about to expire in about ten days, I thought I'd check the web for other similar offerings. I didn't spend an inordinate time searching but after about twenty minutes it became reasonably clear that there was nothing remotely approaching the level of detail provided in your US zip code database by any of your competitors.
Thank you for this unbelievably wonderful App!!!!!!!. Thank you so much for all your help today. I really appreciate your patience, and look forward to working with your company in the future.
I have been very pleased with your company and your product over the years. But in particular, I wanted to let someone know that Jennifer telephone support helped me out with some problems today in trying to get and extension on our purchase of your zip code deluxe product.
She was a wonderful person with which to work. Jennifer was knowledgeable, responsive, and had a very pleasant and caring attitude.
Sometimes rare these days. I don't usually write to website contact email addresses. I have a comment and couldn't help myself. What an absolute joy to find a site where the site owner s have gone to the trouble of making it as useful as you have without compensation.
If there's a prize for having a really useful website, if you haven't already won, you surely will. I'm only one person, but wish to simply say "Thank You! You're officially "Bookmarked" permanently. I believe you may be right! I have tried some zip codes that were past issues, some random areas in the recent-past it wasn't hard to find some that fail and all have worked!
I appreciate you monitoring the error-reports, and for taking time to explain what was occurring and solutions you were looking into. Thank you for all your hard work, skill and time applied to working a solution to this.
It's refreshing to know there are still good customer support people out there. You were very helpful. As I mentioned on our call, this is great customer service and something that is becoming all too rare these days.
Thanks again for listening to my concern and finding a solution. Thank you so much for your help. You have an excellent customer support team. Your prompt help saved us a huge time on implementing one of our application. Again thank you for your excellent support. Thank you for your quick response. One more thing that puts your site above the others.
You guys are the best Thank you! Hey Folks, Just letting you know; Awesome Site!! I stumbled across your site through a Google search and I'll be linking to it from my website. It's a great tool for me; as a real estate investor it allows me to quickly focus my property searches. Wow, thanks so much. I am truly amazed at your customer service. The phone was answered by a real person and not a machine, and my email was answered so quickly.
As well you fixed my problem, it is now working for the Canadian locations. I just don't run into great service like this very often, not for paid services never mind a free one. Thanks again Marie www. The zip distance calc is awesome!! Plus weather and a map!! No I remember, I was looking for a way to map a radius!! Jim, Thank you so much. Now I know to push back on my address provider to get an up-to-date address.
I appreciate the link to validate the zip code! Thanks for you help and prompt response, Scott www. Jim, Thank you very much for such a quick response to our needs. Thank you for your prompt reply. My goal for purchasing the product was to see the multiple counties within a zip code. It appears from re-reading your website, that only the 'business version' has multiple county listings. I certainly did not receive a separate file with multiple county entries. Am I missing something? Interesting on the Radius Finder.
Net latest release and I have unzipped the file. I did let it send the error info to the contact server. Not sure if this will help. I wanted to write you to say that I had an extremely gratifying interaction to today with your programmer James xxxxxx who, on very short notice, went beyond the call of duty to make a modification to your Zip Radius tool which made my use of your tool much more valuable for the analyses I was performing.
This sort of excellent customer service and responsiveness is all too scarce in many data service organizations, so I wanted to let you know that James courteous and efficient service today has helped to earn my loyalty to Zip-Codes. Best regards, Daniel C. Thank you so much for your personal reply.
Therefore, I will continue to have great faith in the info you provide. Again, your website is so helpful. I do appreciate your assistance. Thanks again for your help. I just want to thank you for all of your assistance! I am sorry that we were not able to utilize the Canadian Postal Codes the same way, but at least I know you and your company are supplying us with good customer service and a good product.
What a great site you have! It is full of wonderful, valuable information. I just found it and will recommend it to others. I love that you give away a lot of info but sell software, maps and other tools that are helpful to many different applications. Thanks for having such a great site! I appreciate the quick turn around on this question.
We are working with a vendor that uses this level of reporting. We wanted to be able to create the same reporting level in-house with your up to date ZIP Code products. These additional codes will be very helpful. Thanks for going above and beyond the call of duty to provide this list of CBSA divisions. This level of service makes me glad we chose to do business with your company.
I rarely write to applaud a product, but the usefulness of your software to my job is very relevant. Your zip code software, used in conjunction with your software to find radii from a specific locale is excellent--simple to use and a valuable resource for any direct mail marketer. Thank you for resolving this so quickly. The support you provided me with on the phone today along with the quick manner in which you responded to my refund request says a lot about you and your company.
My only comment would be that your customer service is fantastic. A nice company to work with! Hi James — This is exactly what I need. You guys offered great customer support compared to your competition. If I may a suggestion: Thanks for the info, Jim. I'll have to purchase from scratch, as my company will require a purchase order and multiple levels of approvals and all that.
But again, thanks for that. You guys have a great product. Hi, I just wanted to say thank you for a very helpful site. I pray, In Jesus name, he will bring nothing but blessings back to you and yours for providing service to others. No questions - just wanted to say that we ordered our first map from y'all yesterday, and we LOVE it! Taking disk with pdf file to Kinko's to get large version printed. My boss is bouncing off the walls he's so happy. Incredible market planning tool for us as we work to determine target clients.
VERY easy to order, buy and retrieve. I ordered the incorrect zip code map and would like to request a refund. I was looking for an actual map and not the database. My order number is I spoke to your customer service area whom by the way was very helpful! Thank you for the excellent customer service. This will give us the entire directory and not just updates; is that correct? Hi Jim, Thanks for your quick response.